Season Pass Refund Policy

If you purchase a season pass and change your mind, we will refund it in full within 7 days of purchase, as long as the pass has not yet been used to view live scoring for an event. Email support@plusfour.golf from the email address on the account.

Season passes are non-refundable once used or after the guarantee window — like a season ticket, the pass covers the whole season whether you watch one event or all of them.

Regardless of timing, we refund in full: duplicate charges, billing errors, or a pass purchased for the wrong player or team that support could not reassign.

If PlusFour stops providing coverage for the season you purchased, we will refund the unused portion of your pass on a prorated basis. Individual events being postponed, relocated, or cancelled by schools or the IHSAA are part of a normal season and are not refundable events.

A family pass follows the same rules as a single pass — the first use by any member on the pass starts the season for the whole pass.

The service fee added at checkout covers payment processing costs that are incurred when the transaction is made and are not returned to us when a payment is refunded. For that reason the service fee is non-refundable, except where the charge itself was our error (Section 3) or a refund of the fee is required by law.

Where tax was collected on a refunded purchase, tax is refunded as required by law.

Optional donations added at checkout go to the team the buyer designates, are not tax-deductible, and are non-refundable, since they may already have been committed to that team, except for processing errors or as required by law.

If you upgraded a single pass to a family pass, the two purchases are linked. A refund request is applied to the upgrade first, returning you to your single pass. To refund the pass entirely, both linked purchases are refunded together. The original single pass cannot be refunded on its own while the family upgrade remains active.

Refunds go back to the original payment method, typically within 5 to 10 business days depending on your bank.

Refunded purchases are excluded from Revenue Share calculations. If a refund changes a team's credited pass total, the team's tier and share are recalculated accordingly, as provided in the Revenue Share Program Terms.

Questions about this Policy:
PlusFour Golf, LLC · 1177 Call Place, Ste C · Pocatello, Idaho 83201 · support@plusfour.golf